Feedback digest

Reads user feedback and usage events, categorizes them, and posts a digest to a Slack channel. Auto-files GitHub issues for high-confidence bugs and feature requests with multiple submissions.

Requires: Slack, GitHub, Supabase. Set up integrations

How to use this template

  1. 1Click "Use this template" or create a new automation in Ona
  2. 2Set your trigger (manual, scheduled, or event-based)
  3. 3Copy each step below into the automation builder
  4. 4Customize the prompts for your specific use case

What this does

  • Centralize user feedback in Slack
  • Auto-categorize bugs, feature requests, and UX friction
  • File GitHub issues for high-confidence reports
  • Cross-reference feedback with usage data

Workflow

Trigger

Scheduled run

Runs hourly to read new feedback rows since the last digest.

Prompt

Categorize feedback

Sort each item into Bug Report, Feature Request, UX Friction, Praise, or Other. Cross-reference with usage events for context.

Prompt

Post Slack digest

Post a structured summary to the user-feedback Slack channel grouped by category, with counts and example quotes.

Prompt

Auto-file issues

Open GitHub issues for high-confidence bugs (with reproducible steps) and feature requests with two or more similar submissions.

More automations to explore.

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