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Stop context-switching between your IDE and Atlassian. When agents connect to Atlassian, they can create Jira issues, search Confluence pages, and link code changes to tickets automatically.

What agents can do with Atlassian

Once connected, agents can:
  • Manage Jira issues: Create, update, and transition issues with relevant context from your codebase.
  • Search Confluence: Find documentation, design specs, and runbooks without leaving your conversation.
  • Link code to work: Associate pull requests and code changes with Jira tickets automatically.
  • Add comments: Document findings, link PRs, or note blockers directly in Jira issues.

Example workflows

"Create a Jira issue for this authentication bug with the stack trace"

"Search Confluence for the API rate limiting design doc"

"Move issue PROJ-456 to In Progress and add a comment that I'm starting work"

"Find any existing Jira issues about database timeouts before I create a new one"

Connect Atlassian

Step 1: Atlassian admin configuration

Atlassian requires org admins to explicitly allowlist domains that can connect via MCP. Without this, users will see a cryptic error: “Your organization admin must authorize access from a domain to this site”.
An Atlassian organization admin needs to allowlist Gitpod’s domain first:
  1. Go to admin.atlassian.com > AI settings > Rovo MCP server
  2. Add https://app.gitpod.io/** to “Your domains”

Step 2: Organization setup

A Gitpod organization admin needs to enable Atlassian for your organization.
  1. Go to Organization Settings > Integrations
  2. Find Atlassian and click Enable
  3. Configure default site and project settings if needed
Organization integration settings

Step 3: Authenticate your account

Once enabled, connect your personal Atlassian account:
  1. Go to User Settings > Integrations
  2. Click Connect next to Atlassian
  3. Authorize Ona to access your Atlassian site
  4. Select which sites to connect
User authentication for Atlassian

Verify it works

Start a conversation with an agent and try:
Show me my open Jira issues
If you see your issues, you’re connected. If not, verify both organization enablement and your personal authentication are complete.

Tips for effective use

Be specific about projects: If you have multiple Jira projects, specify which one: “Create an issue in the API project for this bug.” Include context: The more context you give, the better the issue: “Create a Jira issue for this null pointer exception, include the stack trace and the user flow that triggers it.” Use with AGENTS.md: Add your Atlassian conventions to AGENTS.md so agents know your project keys, issue types, and workflow stages.

Troubleshooting

”Your organization admin must authorize access from a domain to this site”

Your Atlassian organization admin has not allowlisted Gitpod’s domain for MCP access. Ask them to go to admin.atlassian.com > AI settings > Rovo MCP server and add https://app.gitpod.io/** to “Your domains”.

Cannot access a specific site

Atlassian accounts can have access to multiple sites. Ensure you authorized access to the correct site during the OAuth flow. You can disconnect and reconnect to update your site selection.

Next steps