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Ona Cloud is managed infrastructure for Free and Core tier users. No setup required - a runner in your nearest region is automatically added when you create your account.

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Regions

RegionLocation
Europeeu-central-1 (Frankfurt)
USAus-east-1 (N. Virginia)
Enable additional regions in Settings → Runners.
Runners settings page showing available managed runner regions with Enable buttons

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Creating environments

Select your preferred region when creating an environment:
Environment creation dialog showing region dropdown with available Ona Cloud regions

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Managing runners

Delete unused regional runners via the kebab menu. Environments on that runner will be stopped and deleted. You can re-enable the region later if needed.

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Restricting access to admins only

To prevent regular members from using Ona Cloud runners (e.g. in Enterprise orgs that use self-hosted runners exclusively):
  1. Go to Settings > Runners
  2. Click on the Ona Cloud runner (e.g. Ona Cloud (US01))
  3. In the Sharing section at the bottom, select Only organization admins
  4. Repeat for each Ona Cloud runner
This also hides the Git connection buttons for those runners at Settings > Git Authentications.

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Removing Ona Cloud runners (Enterprise)

Enterprise organizations may see Ona Cloud runners that aren’t needed. These are hidden from the Runners settings page but can appear elsewhere (e.g. Git Authentications). Remove them via CLI: 
gitpod runner list                          # find the Ona Cloud runner IDs
gitpod runner delete <runner-id>            # delete each one

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Billing

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Upgrading to Enterprise

For single-tenant infrastructure in your VPC, contact sales. Enterprise includes:
  • Deploy in your AWS or GCP account
  • Private networking and internal resource access
  • Self-hosted Git providers (GitHub Enterprise, GitLab, Azure DevOps, Bitbucket)
  • Custom regions and environment classes
  • Priority support
See self-hosted runners for details.